Unicom Engaging the Customer Conference

Last week, I was asked to speak at Unicom’s Engaging the Customer Conference, this was an excellent event for a number of reasons, good speakers, interesting topics, enthusiastic debate but mostly due to the social nature of the conference and the structure of the sessions chaired by David Gurteen.

The whole event was interactive and social due to the Twittering which was going on by both attendees and speakers using the tag #ECSM

Below are some of the presentations from the event. The first one is my presentation from the event:

Next up was Ian McNairn from IBM, who talked about how IBMers current and alumni are using social software both inside and outside the firewall to marketing themselves.

Will add a couple more over the next couple of days as they become available.