As more organisations and their business partners look to develop social strategies in one or more areas of their business, the need for cases studies is increasing. We have compiled a selection of social business cases studies, which show the business value from an individual social media campaign, to customer service, social commerce, evolving business models and developing a new business model with social at the heart of the strategy.

This is not an exhaustive list, but it does demonstrate that social both in discrete projects or areas of the business, to disrupting business models. If you have other business cases, you can point us to please drop us a line or comment below.